Terms and Conditions
&
Privacy Policy

1. Introduction to Legal Policies

This page outlines all legal policies relevant to TS Wellness Insta, including our fulfillment, refund, and privacy policies. These policies ensure compliance with Stripe’s terms of service and provide clarity to our customers regarding their transactions.

2. Purchase Currency

All purchases conducted on our website will be processed in USD or in cryptocurrency (USDT), unless otherwise specified.

3. Customer Service Contact Information

Customers can reach out to us for support via our live chat feature, indicated by the blue bubble located in the bottom right corner of our website. Additionally, inquiries can be submitted through the contact form available on our “Contact Us” page.

4. Fulfillment Policies

4.1 Refund Policy

All sales made through our website are final. Refunds will not be issued unless authorized by our customer service team.

4.2 Delivery Policy

Orders can take up to 3 business days to be processed before being shipped via USPS Priority Mail. Please note that delivery times depend on USPS shipping schedules.

4.3 Return Policy

Returns are not accepted unless authorized by customer service on a case-by-case basis.

4.4 Cancelation Policy

Customers may cancel their subscriptions at any time, with the cancelation taking effect immediately. Please note that no refunds will be provided for any unused portion of the subscription.

5. Legal or Export Restrictions

For digital products, sales are available worldwide. However, physical goods are strictly limited to sales within the United States.

6. Privacy Policy

At TS Wellness Insta, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.wellnessvibe.health, and interact with our services.

6.1 Information We Collect

We may collect various types of information from you, including, but not limited to:

• Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Payment Information (credit card details, billing information)

• Non-Personal Information:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Time Spent on Site
  • Referring URLs

6.2 How We Use Your Information

The information we collect may be used for the following purposes:

• To Process Transactions:

  • Facilitating purchases and fulfilling orders
  • Communicating transaction details

• To Improve Our Services:

  • Analyzing user behavior to enhance website functionality and user experience
  • Developing new products and services

• To Communicate with You:

  • Sending order confirmations, shipping notifications, and customer service responses
  • Providing promotional materials and updates, if you have opted in to receive such communications

• To Ensure Security:

  • Monitoring for fraudulent activities and maintaining the security of our website

6.3 Disclosure of Your Information

TS Wellness Insta does not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers:

  • We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

• Legal Compliance:

  • We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.4 Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway providers. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6.5 Your Rights

You have certain rights regarding your personal data, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections of any inaccurate information.
• Deletion: Request the deletion of your personal information, where applicable.
• Objection: Object to the processing of your personal data based on legitimate interests.

To exercise any of these rights, please contact us through our customer service channels.

6.6 Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can choose to accept or decline cookies; however, declining cookies may prevent you from taking full advantage of our website.

6.7 Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of the website after changes constitute your acceptance of the updated policy. It is advisable to review this policy regularly for any updates.

6.8 Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our customer service team using the live chat feature on our website or by submitting an inquiry through our “Contact Us” page.

By using our services, you consent to our Privacy Policy and the processing of your information as described herein.

7. Business Address

TS Wellness is located in Los Angeles, CA.